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Principles of High-Functioning Teams
By Risa Mish, Senior Lecturer of Management at Cornell University’s Samuel Curtis Johnson Graduate School of Management

From generating new ideas to setting an organization’s agenda in its industry or profession, most work that an association board performs is in a group setting. Therefore, teamwork skills are mission-critical. While team-building is common practice in the business and corporate worlds, volunteer boards with an appreciation for the practices and principles that drive highly effective teams will benefit greatly...
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Reinvigorating Association Education Programs
An association’s educational offerings are often a core component of their value propositions, providing everything from professional certifications to forums that address an industry’s most pressing challenges. However, some associations fall into a comfortable posture with their current programs and may be missing the benefits of a thoughtful evaluation. Today, many successful associations are employing systematic evaluations of their educational programs, while taking note of emerging instructional trends designed to boost the engagement factor and enrich the member learning experience...
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Making Key Connections for Your Organization
The art of being a “connector” — a term widely credited to Malcolm Gladwell in his best-seller, The Tipping Point — involves an individual’s ability to orchestrate meaningful connections linking people, ideas and entities. More recently, Keith Ferrazzi, author of Never Eat Alone: And Other Secrets to Success, One Relationship at a Time, wrote: “Connecting is the power of our relationships and how we can all succeed best in business and in life by contributing to the success of others...”
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Six Ways to Recognize Others More Often
Behavioral statistician Joseph Folkman contends that recognition is a powerful tool. But while not difficult to utilize, some leaders are much better at showing appreciation than others. With that in mind, he offers six straight-forward suggestions for how to improve one’s ability to recognize others. First, train yourself to take note of people doing things the right way...
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Key Questions to Ask When Thinking of Thought Leadership
Defined as “content that is recognized as innovative coverage of trends and topics that influence an industry,” thought leadership calls for today’s leaders to leverage talent, experience and knowledge to help position their organizations as an expert source within a particular industry or profession...
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Board Forward is published 10 times a year by SmithBucklin, the association management and services company more organizations turn to than any other. SmithBucklin has served volunteer board members for more than 60 years.

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